Parent & Guardian Guide

🚀Getting started

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   Step 1: Accept your guardian invite

   When your athlete joins a team, you're invited as their guardian. Follow the email link, create your account, and verify your email. Up to four guardians can be linked to each athlete — both parents, a grandparent, a stepparent — everyone stays in the loop.
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   Step 2: Log in with your code

   Click Log in, enter your name, email address, or phone number, and we'll email you a 4-digit code to finish — type it on the login screen, or tap the button in the email if it opens in the same browser. When your athlete logs in, their code comes to your inbox too (and to theirs, if they have an email): you always know when they sign in, and athletes without email log in by asking you for the code.
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   Step 3: Open your Parent dashboard

   You'll see a card for each of your linked athletes with their recent training. If you have kids on different teams — or even in different clubs — they all appear here.
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   Step 4: Check your contact preferences

   From your account you can opt out of email notifications entirely, and your coach controls which email categories (completions, nudges, the weekly digest) go to the team's families. Today all notifications arrive by email; your preferences are remembered for future channels too.

👀What you can see

Your dashboard shows each athlete's headline numbers at a glance — streak, workouts, active days, and a six-month activity heatmap — and one tap on View Full Dashboard opens everything they and their coach see:

Your athlete's full record — training detail, Doubloons, chests — is yours and your coach's alone. On the team leaderboard you'll also see teammates' streaks, workout counts and training time, which is what makes it a leaderboard; other families see the same of your athlete, and nothing beyond it.

📧The emails you'll get (and why)

Deep Sea Dry Land has no private messaging between coaches and athletes. Instead, the platform sends transparent, automatic notifications — and guardians are copied on all of them:

• Login codes — every time your athlete logs in, the 4-digit code lands in your inbox (these arrive even if you've opted out of notifications — without them, your athlete couldn't log in).
• Workout completions — your athlete finished training today. 🎉
• Streak reminders & re-engagement — a nudge when a streak is at risk or training has paused.
• Weekly leaders digest — the team's top performers of the week, including any new personal or team records set along the way.
• Image uploads — every photo your athlete uploads, with the result of its automatic safety scan (approved or blocked, with the reason in plain language).

What we measure about these emails — we record whether each one was delivered, whether it bounced, and, since 7 August 2026, whether it was opened and whether a link in it was clicked. That is done the ordinary way email measurement is done: a small invisible image in the message, and links that pass through our email provider on their way to the real page. We keep the fact that it happened and nothing else — not the device, the browser, or the IP address, all of which our provider offers us and we discard. We use it to tell a nudge nobody reads from one that works, and to spot a family whose mail is silently bouncing. If you would rather not be measured at all, opting out of notifications stops the emails and so stops the measurement with them.

There is no chat and no direct messaging anywhere on the platform — no channel where an adult can talk to your child without you.

🛡️Our safety promises, in one place

The platform is built around SafeSport principles — the full policy lives in Athlete Safety. The short version every parent should know:

• Scoped access — coaches see only their team; parents see only their kids; athletes see only their own data.
• Transparent communications — no private coach-to-athlete messaging; guardians copied on everything.
• AI-screened images — every uploaded photo is scanned before anyone can see it; you're emailed the result either way.
• Camera privacy — the Sonar rep counter processes video entirely on your device. Nothing is recorded or uploaded, and during the workout the screen shows a stick-figure skeleton, not the camera picture.

About that camera…

If your athlete uses Sonar (the camera rep counter), the natural question is: is my kid being filmed? The answer is no — no video ever leaves the device and none is ever stored. The camera works like a motion sensor, not a recorder: it measures body positions frame by frame, counts the reps, and throws each frame away. Only the rep counts are saved. Read the full explanation in the Sonar guide.

🌱How to help your athlete get the most out of it

• Ask about the streak, not the score. The app is deliberately built around showing up — streaks and personal records — rather than beating teammates. "Did you keep the flame alive?" is the right dinner-table question.
• Let them earn the treasure. Doubloons can't be bought with money — only earned by training. The treasure system is a consistency engine dressed up as a pirate game.
• Help with the camera setup once. The first Sonar session goes smoother with a parent helping prop the device and find the right spot — after that, kids handle it themselves.
• Vacations happen. Before a trip, remind them about the Streak Freeze so weeks of consistency don't vanish — it's a great lesson in planning ahead.
• Rest is part of the plan. Coaches schedule rest days, and the app counts them. Nobody should train through pain to keep a number alive.

❓Parent questions, answered